.page-faq {
  --faq-line: rgba(139, 92, 246, 0.34);
  --faq-line-soft: rgba(169, 159, 208, 0.24);
  --faq-panel: rgba(22, 11, 51, 0.82);
  --faq-sunken: rgba(10, 6, 24, 0.58);
  display: block;
  padding-bottom: clamp(72px, 9vw, 148px);
  overflow-x: clip;
}

/* ---------- 面包屑 ---------- */
.page-faq .breadcrumbs {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 10px;
  padding: 26px 0 4px;
  font-size: 11px;
  letter-spacing: 0.22em;
  color: var(--muted);
}
.page-faq .breadcrumbs__link {
  color: var(--muted);
  text-decoration: none;
  transition: color 0.2s ease;
}
.page-faq .breadcrumbs__link:hover { color: var(--cyan); }
.page-faq .breadcrumbs__sep { color: rgba(169, 159, 208, 0.45); }
.page-faq .breadcrumbs__current { color: var(--mist); }

/* ---------- 首屏 ---------- */
.page-faq .faq-hero {
  position: relative;
  padding: clamp(24px, 4.4vw, 56px) 0 clamp(44px, 6vw, 88px);
}
.page-faq .faq-hero::before {
  content: "";
  position: absolute;
  inset: -18% -22% auto -24%;
  height: min(420px, 60vw);
  background:
    radial-gradient(58% 100% at 18% 0%, rgba(139, 92, 246, 0.42), transparent 72%),
    radial-gradient(52% 92% at 82% 12%, rgba(34, 211, 238, 0.26), transparent 72%),
    radial-gradient(38% 70% at 60% 90%, rgba(255, 138, 61, 0.16), transparent 74%);
  filter: blur(4px);
  pointer-events: none;
}

.page-faq .faq-hero__grid {
  position: relative;
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: clamp(26px, 4vw, 48px);
}
@media (min-width: 920px) {
  .page-faq .faq-hero__grid {
    grid-template-columns: minmax(0, 1.32fr) minmax(248px, 0.68fr);
    align-items: end;
  }
}

.page-faq .faq-hero__body h1 {
  margin: 14px 0 0;
  font-size: clamp(36px, 6.2vw, 76px);
  font-weight: 300;
  line-height: 1.08;
  letter-spacing: -0.02em;
  color: var(--mist);
}
.page-faq .faq-hero__body h1 strong {
  font-weight: 900;
  color: var(--orange);
  text-shadow: 0 0 26px rgba(255, 138, 61, 0.46);
}
.page-faq .faq-hero__body .lede {
  margin: 20px 0 0;
  max-width: 42ch;
  font-size: 16px;
  line-height: 1.9;
  color: var(--muted);
}

.page-faq .faq-hero__side {
  position: relative;
  padding: 20px 18px 22px;
  border: 1px solid var(--faq-line);
  border-radius: 4px;
  background: linear-gradient(158deg, rgba(22, 11, 51, 0.9), rgba(10, 6, 24, 0.72));
  box-shadow: 0 30px 70px -50px rgba(0, 0, 0, 0.95), inset 0 1px 0 rgba(255, 255, 255, 0.05);
}
.page-faq .faq-hero__side::before {
  content: "";
  position: absolute;
  left: 0;
  right: 0;
  top: 0;
  height: 2px;
  background: linear-gradient(90deg, var(--cyan), var(--violet) 60%, transparent);
}
.page-faq .faq-hero__sideTitle {
  margin: 0 0 14px;
  font-size: 11px;
  letter-spacing: 0.3em;
  color: var(--muted);
}

.page-faq .faq-quick {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}
.page-faq .faq-quick__item {
  display: inline-flex;
  align-items: center;
  padding: 7px 13px;
  font-size: 13px;
  line-height: 1.2;
  color: var(--mist);
  text-decoration: none;
  border: 1px solid var(--faq-line-soft);
  border-radius: 999px;
  background: rgba(10, 6, 24, 0.6);
  transition: border-color 0.2s ease, color 0.2s ease, transform 0.2s ease;
}
.page-faq .faq-quick__item:hover,
.page-faq .faq-quick__item:focus-visible {
  border-color: var(--cyan);
  color: var(--laser);
  transform: translateY(-2px);
}

/* ---------- 双栏骨架 ---------- */
.page-faq .faq-layout {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: clamp(28px, 4vw, 56px);
  align-items: start;
}
@media (min-width: 1040px) {
  .page-faq .faq-layout {
    grid-template-columns: minmax(0, 1fr) 232px;
  }
  .page-faq .faq-layout__aside {
    position: sticky;
    top: 104px;
  }
}

.page-faq .chapter-index {
  display: none;
  flex-direction: column;
  gap: 2px;
  padding-left: 16px;
  border-left: 1px solid var(--faq-line);
}
@media (min-width: 1040px) {
  .page-faq .chapter-index { display: flex; }
}
.page-faq .chapter-index__title {
  margin: 0 0 12px;
  font-size: 11px;
  letter-spacing: 0.3em;
  color: var(--muted);
}
.page-faq .chapter-index__link {
  position: relative;
  padding: 7px 0 7px 12px;
  font-size: 13px;
  line-height: 1.5;
  color: var(--muted);
  text-decoration: none;
  transition: color 0.2s ease;
}
.page-faq .chapter-index__link::before {
  content: "";
  position: absolute;
  left: -17px;
  top: 50%;
  width: 6px;
  height: 6px;
  margin-top: -3px;
  border-radius: 50%;
  background: rgba(169, 159, 208, 0.35);
  transition: background 0.2s ease, box-shadow 0.2s ease;
}
.page-faq .chapter-index__link:hover { color: var(--mist); }
.page-faq .chapter-index__link.is-active {
  color: var(--orange);
}
.page-faq .chapter-index__link.is-active::before {
  background: var(--orange);
  box-shadow: 0 0 10px rgba(255, 138, 61, 0.8);
}

/* ---------- 内容块 ---------- */
.page-faq .faq-block {
  position: relative;
  margin-bottom: clamp(26px, 3.6vw, 48px);
  padding: clamp(22px, 3.2vw, 40px);
  border: 1px solid var(--faq-line);
  border-radius: 4px;
  background: linear-gradient(162deg, rgba(22, 11, 51, 0.94), rgba(10, 6, 24, 0.9));
  box-shadow: 0 32px 78px -58px rgba(0, 0, 0, 0.98), inset 0 1px 0 rgba(255, 255, 255, 0.045);
}
.page-faq .faq-block::before {
  content: "";
  position: absolute;
  left: 0;
  right: 22%;
  top: 0;
  height: 2px;
  background: linear-gradient(90deg, var(--violet), var(--cyan) 58%, transparent);
  opacity: 0.85;
}
.page-faq .faq-block:nth-child(even) {
  margin-left: clamp(0px, 2.4vw, 34px);
}
@media (min-width: 1040px) {
  .page-faq .faq-block:nth-child(odd) { margin-right: clamp(0px, 2vw, 28px); }
}

.page-faq .faq-block__head {
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  gap: 12px;
  margin-bottom: 16px;
}
.page-faq .faq-block__num {
  flex: none;
  padding: 3px 9px;
  font-family: var(--font-mono);
  font-size: 11px;
  letter-spacing: 0.2em;
  color: var(--orange);
  border: 1px solid rgba(255, 138, 61, 0.42);
  border-radius: 2px;
}
.page-faq .faq-block__title {
  margin: 0;
  font-size: clamp(20px, 2.5vw, 29px);
  font-weight: 600;
  line-height: 1.25;
  letter-spacing: 0.005em;
  color: var(--mist);
}
.page-faq .faq-block__note {
  margin: 0 0 22px;
  max-width: 62ch;
  font-size: 15px;
  line-height: 1.88;
  color: var(--muted);
}
.page-faq .faq-block__note a,
.page-faq .faq-block__foot a,
.page-faq .stepline__body a {
  color: var(--cyan);
  text-decoration: none;
  border-bottom: 1px solid rgba(34, 211, 238, 0.4);
}
.page-faq .faq-block__note a:hover,
.page-faq .faq-block__foot a:hover,
.page-faq .stepline__body a:hover {
  color: var(--laser);
}
.page-faq .faq-block__foot {
  margin: 22px 0 0;
  padding-top: 16px;
  border-top: 1px dashed var(--faq-line-soft);
  max-width: 66ch;
  font-size: 14px;
  line-height: 1.85;
  color: var(--muted);
}

/* ---------- 三步自查 ---------- */
.page-faq .steps {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 14px;
  margin: 0;
  padding: 0;
  list-style: none;
}
@media (min-width: 780px) {
  .page-faq .steps:not(.steps--column) {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
}

.page-faq .step {
  position: relative;
  padding: 20px 18px 22px;
  border: 1px solid var(--faq-line-soft);
  border-radius: 4px;
  background: var(--faq-sunken);
  transition: border-color 0.25s ease, transform 0.25s ease;
}
.page-faq .step:hover {
  border-color: rgba(34, 211, 238, 0.5);
  transform: translateY(-3px);
}
.page-faq .step__mark {
  display: block;
  width: 36px;
  height: 36px;
  margin-bottom: 14px;
}
.page-faq .step__mark svg {
  display: block;
  width: 36px;
  height: 36px;
  overflow: visible;
}
.page-faq .step__mark circle {
  fill: none;
  stroke: var(--cyan);
  stroke-width: 1.8;
  transition: stroke 0.25s ease;
}
.page-faq .step__mark text {
  fill: var(--cyan);
  font-family: var(--font-mono);
  font-size: 13px;
  transition: fill 0.25s ease;
}
.page-faq .step:hover .step__mark circle { stroke: var(--orange); }
.page-faq .step:hover .step__mark text { fill: var(--orange); }
.page-faq .step__title {
  margin: 0 0 8px;
  font-size: 17px;
  font-weight: 600;
  color: var(--mist);
}
.page-faq .step__text {
  margin: 0;
  font-size: 14px;
  line-height: 1.85;
  color: var(--muted);
}

/* ---------- 竖排步骤 + 侧图 ---------- */
.page-faq .faq-split {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: clamp(22px, 3vw, 36px);
}
@media (min-width: 900px) {
  .page-faq .faq-split {
    grid-template-columns: minmax(0, 1.06fr) minmax(240px, 0.94fr);
    align-items: start;
  }
}

.page-faq .steps--column {
  gap: 0;
  border-left: 1px solid var(--faq-line);
  padding-left: 0;
}
.page-faq .stepline {
  position: relative;
  display: flex;
  gap: 16px;
  padding: 0 0 22px 22px;
}
.page-faq .stepline:last-child { padding-bottom: 0; }
.page-faq .stepline__dot {
  position: absolute;
  left: -13px;
  top: 2px;
  display: flex;
  align-items: center;
  justify-content: center;
  width: 24px;
  height: 24px;
  font-family: var(--font-mono);
  font-size: 11px;
  color: var(--ink);
  background: var(--cyan);
  border-radius: 50%;
  box-shadow: 0 0 0 4px rgba(10, 6, 24, 0.95), 0 0 16px rgba(34, 211, 238, 0.5);
}
.page-faq .stepline:first-child .stepline__dot {
  background: var(--orange);
  box-shadow: 0 0 0 4px rgba(10, 6, 24, 0.95), 0 0 18px rgba(255, 138, 61, 0.6);
}
.page-faq .stepline__body { min-width: 0; }
.page-faq .stepline__title {
  margin: 0 0 6px;
  font-size: 16px;
  font-weight: 600;
  color: var(--mist);
}
.page-faq .stepline__body p {
  margin: 0;
  font-size: 14px;
  line-height: 1.85;
  color: var(--muted);
}

.page-faq .faq-split__side {
  display: grid;
  gap: 18px;
}

/* ---------- 线框示意图 ---------- */
.page-faq .wireframe {
  border: 1px solid var(--faq-line);
  border-radius: 5px;
  overflow: hidden;
  background: rgba(10, 6, 24, 0.85);
}
.page-faq .wireframe__bar {
  display: flex;
  gap: 6px;
  padding: 10px 12px;
  border-bottom: 1px solid var(--faq-line-soft);
  background: rgba(22, 11, 51, 0.92);
}
.page-faq .wireframe__dot {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: rgba(139, 92, 246, 0.6);
}
.page-faq .wireframe__dot:nth-child(2) { background: rgba(34, 211, 238, 0.6); }
.page-faq .wireframe__dot:nth-child(3) { background: rgba(255, 138, 61, 0.6); }
.page-faq .wireframe__rows {
  display: grid;
  gap: 6px;
  margin: 0;
  padding: 12px;
  list-style: none;
}
.page-faq .wireframe__row {
  position: relative;
  padding: 10px 12px;
  font-size: 13px;
  color: var(--muted);
  border: 1px dashed rgba(169, 159, 208, 0.28);
  border-radius: 3px;
}
.page-faq .wireframe__row--active {
  padding-right: 74px;
  color: var(--mist);
  border: 1px solid var(--orange);
  background: rgba(255, 138, 61, 0.1);
  box-shadow: 0 0 0 3px rgba(255, 138, 61, 0.12);
}
.page-faq .wireframe__flag {
  position: absolute;
  right: 10px;
  top: 50%;
  transform: translateY(-50%);
  font-family: var(--font-mono);
  font-size: 11px;
  letter-spacing: 0.1em;
  color: var(--orange);
}

/* ---------- 图片画框 ---------- */
.page-faq .faq-media {
  margin: 0;
}
.page-faq .faq-media img {
  display: block;
  width: 100%;
  max-width: 100%;
  height: auto;
  object-fit: cover;
}
.page-faq .faq-media--inline {
  margin-top: 24px;
  max-width: 640px;
}

/* ---------- 检查表 ---------- */
.page-faq .checklist {
  margin: 0;
  padding: 0;
  list-style: none;
  border: 1px solid var(--faq-line-soft);
  border-radius: 4px;
  overflow: hidden;
}
.page-faq .checklist__row {
  display: flex;
  align-items: flex-start;
  gap: 13px;
  padding: 14px 16px;
  border-bottom: 1px dashed rgba(169, 159, 208, 0.2);
  background: rgba(10, 6, 24, 0.5);
  transition: background 0.2s ease;
}
.page-faq .checklist__row:last-child { border-bottom: 0; }
.page-faq .checklist__row:hover { background: rgba(34, 211, 238, 0.06); }
.page-faq .checklist__box {
  flex: none;
  width: 16px;
  height: 16px;
  margin-top: 4px;
  border: 1.5px solid var(--cyan);
  border-radius: 3px;
  box-shadow: inset 0 0 8px rgba(34, 211, 238, 0.25);
}
.page-faq .checklist__label {
  font-size: 15px;
  line-height: 1.78;
  color: var(--mist);
}

/* ---------- 会员等级 ---------- */
.page-faq .tier-grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 12px;
}
@media (min-width: 620px) {
  .page-faq .tier-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); }
}
@media (min-width: 1000px) {
  .page-faq .tier-grid { grid-template-columns: repeat(4, minmax(0, 1fr)); }
}
.page-faq .tier {
  padding: 18px 16px 20px;
  border: 1px solid var(--faq-line-soft);
  border-left-width: 3px;
  border-radius: 3px;
  background: var(--faq-panel);
}
.page-faq .tier--1 { border-left-color: var(--muted); }
.page-faq .tier--2 { border-left-color: var(--cyan); }
.page-faq .tier--3 { border-left-color: var(--gold); }
.page-faq .tier--4 { border-left-color: var(--orange); }
.page-faq .tier__name {
  margin: 0;
  font-size: 17px;
  font-weight: 700;
  color: var(--mist);
}
.page-faq .tier--3 .tier__name { color: var(--gold); }
.page-faq .tier--4 .tier__name { color: var(--orange); }
.page-faq .tier__meta {
  margin: 6px 0 10px;
  font-family: var(--font-mono);
  font-size: 11px;
  letter-spacing: 0.12em;
  color: var(--muted);
}
.page-faq .tier__text {
  margin: 0;
  font-size: 13.5px;
  line-height: 1.8;
  color: var(--muted);
}

/* ---------- 折叠卡片 ---------- */
.page-faq .fold {
  margin-bottom: 10px;
  border: 1px solid var(--faq-line-soft);
  border-radius: 4px;
  background: rgba(10, 6, 24, 0.5);
  transition: border-color 0.2s ease;
}
.page-faq .fold:last-child { margin-bottom: 0; }
.page-faq .fold:hover { border-color: rgba(34, 211, 238, 0.38); }
.page-faq .fold[open] {
  border-color: rgba(125, 249, 255, 0.42);
  background: rgba(22, 11, 51, 0.68);
}
.page-faq .fold__trigger {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 15px 18px;
  font-size: 15.5px;
  line-height: 1.6;
  color: var(--mist);
  cursor: pointer;
  list-style: none;
}
.page-faq .fold__trigger::-webkit-details-marker { display: none; }
.page-faq .fold__trigger::after {
  content: "+";
  margin-left: auto;
  flex: none;
  font-family: var(--font-mono);
  font-size: 18px;
  line-height: 1;
  color: var(--cyan);
}
.page-faq .fold[open] .fold__trigger::after {
  content: "–";
  color: var(--orange);
}
.page-faq .fold[open] .fold__trigger { color: var(--laser); }
.page-faq .fold__body {
  padding: 0 18px 18px;
  max-width: 68ch;
  font-size: 14.5px;
  line-height: 1.88;
  color: var(--muted);
}

/* ---------- 转人工 ---------- */
.page-faq .faq-block--contact::before {
  right: 40%;
  background: linear-gradient(90deg, var(--orange), var(--cyan) 70%, transparent);
}
.page-faq .faq-contact {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 14px;
}
@media (min-width: 720px) {
  .page-faq .faq-contact { grid-template-columns: repeat(2, minmax(0, 1fr)); }
}
.page-faq .faq-contact__row {
  padding: 18px 18px 20px;
  border: 1px solid var(--faq-line-soft);
  border-radius: 4px;
  background: rgba(10, 6, 24, 0.55);
}
.page-faq .faq-contact__key {
  margin: 0 0 8px;
  font-size: 11px;
  letter-spacing: 0.28em;
  color: var(--muted);
}
.page-faq .faq-contact__value {
  margin: 0;
  font-family: var(--font-mono);
  font-size: clamp(15px, 1.6vw, 17px);
  letter-spacing: 0.02em;
  color: var(--gold);
  word-break: break-word;
}
.page-faq .faq-contact__hint {
  margin: 10px 0 0;
  font-size: 13.5px;
  line-height: 1.8;
  color: var(--muted);
}

.page-faq .faq-prepare {
  margin-top: 22px;
  padding: 20px 18px 22px;
  border: 1px solid rgba(255, 138, 61, 0.34);
  border-radius: 4px;
  background: linear-gradient(150deg, rgba(255, 138, 61, 0.09), rgba(10, 6, 24, 0.4));
}
.page-faq .faq-prepare__title {
  margin: 0 0 12px;
  font-size: 14px;
  letter-spacing: 0.06em;
  color: var(--orange);
}
.page-faq .faq-prepare__list {
  margin: 0 0 20px;
  padding: 0;
  list-style: none;
  display: grid;
  gap: 8px;
}
.page-faq .faq-prepare__list li {
  position: relative;
  padding-left: 18px;
  font-size: 14px;
  line-height: 1.8;
  color: var(--mist);
}
.page-faq .faq-prepare__list li::before {
  content: "";
  position: absolute;
  left: 0;
  top: 9px;
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: var(--cyan);
  box-shadow: 0 0 9px rgba(34, 211, 238, 0.7);
}

/* ---------- 动效 ---------- */
@media (prefers-reduced-motion: reduce) {
  .page-faq .step,
  .page-faq .faq-quick__item,
  .page-faq .fold {
    transition: none;
  }
  .page-faq .step:hover,
  .page-faq .faq-quick__item:hover {
    transform: none;
  }
}
<<<END>>>